Privacy Policy

This privacy policy explains how First Hope (referred to below as ( “we”, or “us”) collects, uses, discloses, and protects any information that you give us when you use this website. First Hope may change this policy at any given time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We encourage you to read our full Privacy Policy.

What We Collect

Any collection of personal information will be used to contact you, identify you, and facilitate you with the best training service. The information may include but is not limited to

• Name
• Contact Information
• Email Address
• Demographic information such as postcode, IP address, preferences, and interests.
• Other information relevant to customer surveys and/or offers.
• We utilize our Google Analytics account information which includes end user (while logged into their Google account) location, search history, YouTube history, and data from sites that partner with Google to provide aggregated and anonymized insights into Google users' cross-device behaviors.

HOW YOUR INFORMATION IS USED

When you visit our website or our mobile app, we use your personal information in our programs and activities. We may enter your information into one of our databases so we can contact you to obtain your input, provide information about our training and events, or provide a more personalized online experience.

First Hope does not sell, trade, or share your personally identifiable information with any other entity.

Opt-Out

To opt out of any future promotional messages from us, you should send an unsubscribe request to us at training@FirstHopeCpr.com. If you do not want your personal information used for marketing purposes, you may opt out of disclosures by emailing training@FirstHopeCpr.com. We will process your request within a reasonable time. Please note that if you opt-out in this manner, certain aspects of the website may no longer be available to you.

DISCLOSERS

We will ONLY disclose information when required by law enforcement or via legal obligation.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic,and managerial procedures to safeguard and secure the information we collect online.

WHAT WE PROTECT

We have implemented Safeguards to protect personal information under our control. We regularly review our practices to ensure that we are always working to maintain up-to-date and appropriate security mechanisms.

First Hope is dedicated to staying aligned with reasonable practices appropriate to safeguard personal information against loss or theft, unauthorized access, alteration, or disclosure.

WHAT WE RISK

Although we take steps to safeguard the personal information under our control, “perfect security” does not exist online or elsewhere. We cannot guarantee the security of information posted or transmitted using our Online Platforms or via email. It is possible that third parties may unlawfully intercept or access such information.

Contact Us About Privacy

To let us know how you would like us to contact you, or to opt out of receiving phone calls, e-mails, texts, or mail from First Hope.

You may contact us by calling 832-234-2642 or you may send an email to training@FirstHopeCpr.com.

We are committed to conducting business in accordance with these principles to ensure the confidentiality of personal information is protected. By using the First Hope website or app, you are agreeing to the collection and use of required information in accordance with First Hope Privacy Policy.

LINKS TO OTHER WEBSITES

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.